Disrespecting Eagle's faculty will result in the following.
• First offense > 24 hour banishment.
• Second offense > 72 hour banishment.
• Third and final offense > Permanent ban.
Hacking and/or scamming fellow users is forbidden and will result in the following.
• First offense > 168 hour (1 week) banishment.
• Second and final offense > Permanent ban.
Selling your account and/or items for real money is forbidden and will result in the following.
• First offense and final offense > Permanent ban NOTE: We do not encourage such behavior for numerous reasons, the main and most common reasoning that your account will get stolen or worse.
Advertising other projects or etc is forbidden.
• First offense and final offense > Permanent ban.
Cheating or abusement of any bug will result in a punishment that'll vary on the subject that's been abused and how the staff team feels is a necessary penalty.
NOTE: Bugs or player abusement reporters are eligable for rewards!
Impersonating any staff member will result in a permament account ban.
Cheating or abusement in auto-events or staff held events is forbidden and will result in the following
• First offense > User will be banished from participating in that specific event
• Second and final offense > 24 hour banishment
Job abusement is forbidden and will result in the following
• First offense > 6 hour banishment and coin removal
• Second offense > 12 hour banishment and coin removal
• Third and final offense > 24 hour banishment and coin removal
Criticism of religion, race, or sexuality in the global chat is forbidden and will result in the following
• First offense > Staff member will disconnect then warn the user upon re-connection
• Second offense > 12 hour global-exclusive chat banishment
• Third offense > 24 hour global-exclusive chat banishment
• Fourth offense > 72 hour global-exclusive chat banishment
• Fifth and final offense > Permanent global-exclusive chat ban
• Eagle is not responsible for the loss of your items or account if you choose to hand out your account information. The staff team WILL NOT ask for your password.
• To be safe, please register using NEW information that hasn't been used in past.
• There may be some scammers in the game that imitate other players' names, so be careful in dealing with others and DO NOT exchange any item unless you check what is being given to you (report these users w/screenshots if able).
• Refrain from asking fellow server users to be your middle man as we are NOT responsible for the loss of items during such, refer to as staff member.
• Refund Policy Eligibility for Refund If you have purchased Eagle Silk for more than 1 hour, and have not bought a product in the game store, you may be elegible for refunds. You will not be eligible for refunds if the terms of the service / server rules have been prohibited or violated. In addition, if Eagle determines that you are abusing the refund policy, you may not be eligible for refunds. How can I request a refund? You can request a refund by opening a support ticket in discord, or contact us by e-mail. How will I get my refund? By default, purchases will be refunded using the payment method used to make the purchase, but this may not always be possible depending on the payment method. You and Eagle may also agree that refunds should be made using an alternative method. Please note that the amount of time for the refund to be processed depends on your method of payment.
BY ATTEMPTING TO REGISTER OR PURCHASE Eagle Silk YOU DECLARE THAT YOU PERSONALLY AND INTENTIONALLY CONSENT TO ALL THE POLICIES MENTIONED ABOVE. WHICH BY THEN MEANS YOU ARE NOT ELIGABLE FOR ANY SORT OF CHARGE-BACKS AS LONG AS THE VIRTUAL CURRENCY WHICH IS Eagle Silk HAS BEEN DELIVERED TO YOUR ACCOUNT.